TELL ME MORE (FAQS)!
1. What kind of curtains do you offer?
While we focus on different unique curtain styles from vintage, chic, shabby, French country BOHO, farmhouse double wide to beach, lace sheer curtains or rustic curtains too. We actually have quite a nice collection that is in between for various interior design aesthetics.
2. Do they do made-to-measure curtains?
Yes! Furthermore, if you have non-standardly sized windows, we provide custom curtain sizing so that they fit seamlessly. All you have to do is send us your measurements and we will walk you through the rest.
3. The type of the fabric …What are your curtains made of?
We ensure that our curtains are crafted from the very best cotton, linen, lace and other fabircs available for curtains. The fabric used to create each style may differ, details can be found in the product description.
4. What type of curtain should you choose?
Our Several Aesthetic Categories Not sure go here and read our popular blog 4 curtain Styles To Match Your Interior Design Theme- Rustic, Farmhouse, Beach And French Country. And if you need further tips, don’t hesitate to contact our team.
5. Do you ship internationally?
Yes, we do deliver all over the world. The costs for shipping and delivery time will depend on your location. More information can be found on our Shipping Policy page.
6. How to measure curtains for windows.
Measure your window width and height We suggest to add extra width for fullness. For those struggling to accurately measure their windows for the perfect curtain fit we have a comprehensive blog here, that also includes some tips to measuring your windows correctly.
7. When will the order arrive?
For the processing you allow 3–5 business days and the shipping depends on your location. Remember to check out our Shipping Information page for more specific shipping estimates.
8. What are your curtains return and exchange policy?
Absolutely, we provide returns and exchanges up to 30 days after purchase from curtains still being unused in their original packaging. All sales are final on custom orders. Read our Return Policy here.
9. Q — Do you do in-home curtain hanging advice?
Absolutely! From lace to farmhouse to BOHO styles, our blog has posts on the best way to hang and style your curtains.
10. So what is the right way to care and clean your curtains?
This has different care instructions depending on what you pick, left is Kreinik Metallics and the right side is DMC floss Nearly all our curtains can be machine washed on a gentle cycle, but more delicate fabrics like lace may need to be hand-washed. Always look at the product care guide for how to properly clean the boots.
11. Can I track my order?
When your order is dispatched, you will receive an e-mail containing a tracking number to track its progress.
12. Which payment methods do you provide?
We offer all major credit cards and PayPal and other secure payment methods. At checkout you can select your payment method of choice.
13. Is your product environmentally-friendly?
Most of our curtain designs, especially the rustic and farmhouse curtain ranges are produced from very few natural resources in a sustainable and ecologically sound way. Read the product description for more information on green options.
14. Do you offer bulk discounts?
Do you provide discount for bulk orders? For more information on bulk pricing and solutions, contact our customer service team
15. Contact customer service
Contact us at [email protected] or using our contact form. Please feel free to reach out if you have further questions or concerns.